Call Today: (801) 567-1234

Back
 

What makes Rock Top different than other roofing companies?

Three things separate Rock Top from most roofing or exterior design companies.

1. We provide superior service and use high-quality materials. We pride ourselves in integrity and transparency and have a passion for helping people.

2. We are experts at consulting homeowners with property claims and are their advocate through the entire insurance claim process.

3. We understand the importance of ventilating the attic when we do the roof. This includes ensuring there is an equal or greater amount of intake to exhaust for the ventilation system to work.

What are the benefits of a complete ventilation system?

It’s important to note that you need both intake and exhaust in your attic to maximize efficiencies. Many homes have turtle vents or turbine vents for exhaust. Some even have ridge vent, which is the most efficient exhaust system. However, any exhaust system is rendered useless without adequate intake. Many homes have soffit venting that were designed to let air in. Unfortunately, most homes in Utah have insulation covering these soffit vents that prevents air from entering. Fortunately, there is a low-cost solution for intake known as DeckAir. We have experience installing DeckAir, that allows the air to flow in, just above the insulation level. By installing both DeckAir (intake) and ridge vent (exhaust) the attic is able to breathe. This dramatically increases the longevity of the shingles; lowers humidity levels and reduces the risk of mold; and lowers utility costs by allowing your home to heat and cool more quickly.

Can Rock Top inspect my roof?

Of course! As professionals, we also protect you by maintaining liability insurance. In addition to determining the life and serviceability of a roof, we are experts at identifying storm damage caused by wind and hail. We also have experience locating leaks that may be caused by a worn or damaged roof.

What qualifies as sudden storm damage?

In the Declaration Page of most homeowners insurance policies, sudden storm damage in Utah is wind and hail damage, or other “acts of God.” Wind damage can be identified by missing shingles, and hail damage can be identified by circular hail marks in the granules of the shingles.

Can calling in a claim have a negative impact on my agent?

No. Most people don’t realize that insurance functions are very compartmentalized. Your agent may advise you on filing, but the Claims Department will be handling your case independently of the services your agent provides.

What’s the difference between best price and best value?

Most people know the difference between adding a layer of shingles on top of existing ones and getting your roof replaced with a new, up-to-code system that starts with inspecting the wood. One would be less expensive in the short term and the other will be far more cost effective in just a few years.

How long will installation take?

Tear off and installation of a new roof can take anywhere from one day to a week depending on the size of the roof and the number of roofers on a crew. Weather is also an important factor and can cause unexpected delays.

What if it rains or snows during the installation process?

No worries! When we initially tear shingles of the roof, we immediately cover it with a new synthetic underlayment. This dry-in system can withstand precipitation and wind, so your home will remain unharmed by the weather until the shingles can be installed.

Does Rock Top offer any financing options?

Yes, we provide access to a direct lender called PowerPay that specializes in loans for remodel and roof replacement projects. The application is quick and simple and can be found on the Home Page of our website.

What warranties does Rock Top offer?

Rock Top offers both an installation and manufacturer’s warranty. For most homes, we incorporate at least four GAF components to qualify the homeowner for a GAF Non-Prorated 50-Year Manufacturer’s Warranty on the shingles. This warranty can be transferred by the homeowner one time. We also offer a 1-year workmanship warranty for the roof installation.

How does Rock Top work with insurance companies?

We inspect the roof and look for evidence of sudden storm damage, like wind or hail. We then advise the homeowner whether they should call in a property claim. After coaching them through the claims process, we meet the adjuster at the residence. As the advocate for the homeowner, we can help ensure Utah code requirements are included in the insurance estimate. In most cases, if the roof is approved for replacement by the adjuster, the homeowner’s only out-of-pocket cost is their deductible.

What services does Rock Top offer?

Rock Top performs roof inspections and can install various kinds of roofs, i.e. asphalt, TPO, metal, and tile. We also enjoy doing exterior makeovers to improve the value of the home such as new siding, energy-efficient windows, stucco, custom entry and garage doors. We offer de-icing systems for roofs that are vulnerable to ice and snow. We can also provide a consultant to determine if solar panels would provide a financial advantage.

How do I know when to repair vs. replace my roof?

Repairs can be made if the shingles are not thin, worn, or brittle. However, even if you have some “Do It Yourself” experience, inserting new shingles under old, brittle ones can break the surrounding ones. Using the correct length of nails is critical to ensure the shingles don’t come off or the nails don’t cause more leaks if too long. Furthermore, mixing new shingles with old ones will ensure they won’t age the same, causing uneven wear and potential leaking. If there is any sudden damage to your roof, like missing shingles or hail marks, we recommend replacing the entire roof before you experience greater damage to the inside of your home.

What materials comprise a roofing system?

The most common type of roof system in Utah uses asphalt shingles. They come in different styles, patterns, and colors. However, there’s more than meets the eye. Below the shingles is a system of underlayments to keep your roof protected from the extreme hot and cold temperatures we experience in Utah. Tar paper that becomes brittle and felt that absorbs moisture are no longer state of the art. We can now make use of high-tech synthetic underlayments. Another thicker synthetic layer called Ice & Water underlayment can be added to eaves, valleys, and low-pitch areas where a roof is more prone to ice damming. The third underlayment is called starter strip. It’s a rough, sandpaper-like material we install on the eaves to help keep the shingles secure from winds. All of these underlayments and shingles are installed on top of the wood decking called OSB, an engineered wood adhered with mold and insect-resistant glue. Other materials such as the STEP de-icing element and valley metal can be installed to mitigate the effects of snow and ice damming. Materials like ridge vent and DeckAir provide the home with efficient ventilation. Finally, we like to give the home a finished aesthetic look by installing counter flashing around the base of the chimney and painting the pipe jacks.

Can Rock Top do roofs during the winter months?

Yes! The days are a little shorter, but we only need it to be above 40°F with no snow on the roof. In fact, we prefer to install during these colder months over the hottest ones because too much heat can make the shingles soft and difficult to work with. We are also less busy in the winter, which means shorter lead times in the schedule.

Will I be able to contact Rock Top after my roof is replaced?

Yes! This is one of the benefits of working with a reliable local company. We provide a 1-year workmanship warranty. We pride ourselves in customer service and want to ensure you are completely satisfied.

Can a new roof be more environmentally friendly or energy efficient?

Installing an efficient ventilation system on your roof will reduce energy use, helping both the environment and your wallet. Installing solar panels is another great way to harness sustainable energy. We can also install energy-efficient windows that reduce heat from light, as well as lowering the amount of energy needed to regulate temperatures inside the house.

Will installing solar panels save me money long term?

This is simply a numbers game. Current government subsidies are a factor that must be weighed in the equation. Also, how long you expect to stay in your home and how high your utility bills are will determine if it makes sense for you. Call today and we will provide a consultant to help you determine if installing solar panels can ultimately save you money.

Will installing solar panels compromise the roof?

No, there’s no reason solar panels should damage or compromise your roof when installed properly. In fact, they can protect your shingles from the elements, making repairs less likely and extending the longevity of your roof.

CONTACT INFO


Use any of the information below to get in touch with Rock Top today.


 

LOCATION
Salt Lake City, Utah

PHONE
(801) 567-1234

Email Rock Top

Contact Us

Contact Us
reCAPTCHA
No Comments

Sorry, the comment form is closed at this time.